Terms and Conditions

This website is operated by Haverah.

Please read through these Terms of Service carefully before accessing or using our website.

Throughout this website, the terms “we”, “us” and “our” refer to Haverah. Haverah offers this website, together with all the content and information contained herein, any tools and services that may be presented on this website to you, the user on the express condition that you accept all the terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage with our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all the users of the website, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new additions to the current webstore, whether they are tools, services or goods shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is therefore your responsibility to check this page occasionally for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our webstore is hosted by a website host that utilises the (WordPress) WooCommerce platform. This provides us with the online eCommerce platform necessary to enable us to sell our products and services to you.

By using (or accessing) any part of this website, you accept to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of the services or tools therein. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence. That being so, you have given us your consent to allow any of your minor or other dependents to use this website. You may not use our products for any unauthorised or illegal purpose, nor may you encroach upon any laws in your jurisdiction (including but not limited to copyright laws) in the use of the Service.

You must not transmit any virus or malicious code of a destructive nature either to, or by proxy from, this website.

A break or abuse of any of the Terms will result in the immediate closing of the Services we provide to you.

We reserve the full right to refuse service to any user of this website for any reason and at any time.


You understand that your content (not including credit card or financial information), may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information will always by encrypted to and by our financial enablers during transfer over networks.

You agree that you will not copy, duplicate, exploit, reproduce, resell or sell any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The titles used throughout this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if any of the information we have made available on this website is not accurate, complete or current. The material available on this website is provided for general information only.

This website may contain certain historical information. Historical information, necessarily, is not current and is provided only for reference. We reserve the right to modify the contents of this website at any time, but we are under no obligation to update any information on our website. You agree you are obligated to monitor any changes made to our website.

Information on this website should not be depended upon by the user or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material provided by this website is entirely at your own risk.


Prices for our products are subject to, and may change, without further notice.

We reserve the right at any time to modify or discontinue the Service (or any part of the Service or content thereof) at any time and without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, interruption or discontinuance of the Service.


Certain products or services may be available solely online through the website. These products or services may have restricted quantities outside our control. They are therefore subject to exchange or return solely according to our Returns Policy that can be read here.

We endeavour to make every effort to show the colours and images of our products that appear in our online webstore as accurately as possible. We therefore cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right but are not obliged to limit the sales of our products or Services to any geographic region, jurisdiction or person. We reserve the right to exercise this on an individual basis. We reserve the right to limit the quantities of any products or services that we offer. At our sole discretion, all descriptions of our products or prices of our products are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

We do not affirm that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us.

At our sole discretion, we may limit or cancel quantities purchased per person, per household or per order. These restrictions may contain orders placed by or under the identical customer account, the identical credit card, and/or orders that use the identical billing and/or delivery address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing/delivery address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made using our webstore. You agree to update your account promptly and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as may be required.

For more detail, please review our Returns Policy here.


We may have to make access available to you to third-party tools. We may neither monitor nor have any control nor input over these third-party tools. You identify and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement by us. We shall have no liability whatsoever arising from or relating to your use of any optional third-party tools which are entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the respective third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may from time to time include materials from third-parties. Some or any third-party links located on this website may in turn direct you to third-party websites that are not directly affiliated to us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, neither do we affirm nor have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of any third-parties.

Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. We are not liable for any harm, damage or loss related to any purchase or transactions made, or in connection with or any goods or services received, from any third-party websites. Claims, complaints, concerns, or questions relating to any third-party products should be sent directly to the third-party only.


If, either at our suggestion, or voluntarily you send certain specific submissions (for example customer reviews or photographs) or you send us creative ideas, suggestions, proposals, plans, or other materials, whether by email, online, by traditional postal mail, or otherwise (collectively, ‘comments’), you agree that at any time we may, without limit, copy, distribute, edit, publish, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation

(1) to sustain any comments or photographs in confidence

(2) to pay compensation for any comments or photographs received from you

(3) respond to any comments or photographs or

(4) publish any comments or photographs.

You are solely responsible for any comments you make or photographs you send and their respective accuracy. We take no responsibility or accept liability for any comments and/or photographs sent/posted by you or any third-party.

You agree that your comments and/or photographs will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments and/or photographs will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments and/or photographs.

We may, but have no obligation, to monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


Any personal information you provide through the webstore is ruled by our Privacy Policy. To view our Privacy Policy, see here.


There may sporadically be information on our website or in the Service that may contain slight inaccuracies, omissions or small typographical errors in relation to product availability, delivery times. descriptions, offers, pricing, product shipping charges and promotions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website may be discovered to be inaccurate without prior notice and at any time (including after your order has been submitted by you).

We are under no obligation to amend, clarify or update any information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No defined update or refresh date applied in the Service or that on any related website should be taken as an indication that all information in relation to the Service offered or that on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content:

  1. for any unlawful purpose
  2. to intrude on or violate any or any portion of our intellectual property rights or the intellectual property rights of others
  3. to submit false or misleading information
  4. to order goods or services using payment methods to which you are not entitled to use for payment
  5. to track or collect the personal information of others
  6. to crawl, pharm, phish, pretext, scrape data, spam or spider
  7. to solicit others to perform or participate in any unlawful acts
  8. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
  9. to abuse, defame, discriminate disparage, harass, harm, insult, intimidate, slander based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  10. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, the internet or the internet of things
  11. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet
  12. for any obscene or immoral purpose

We reserve the right to end your use of the Service or any related website for infringing any of the forbidden uses that are listed (but not necessarily limited) to those listed above.


You explicitly agree that your use of, or inability to use, the service is entirely at your own risk. You agree that we may have to sporadically remove the service for unspecified times or even withdraw the service at any time without notice to you. We do not guarantee, represent or affirm that your use of our service will be continuous, timely, secure or error-free. Neither do we affirm that the results that may be obtained from the use of the service will be accurate or reliable.

The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use. This excludes any conditions representation or warranties of any description, either express or implied, including all implied conditions or warranties of fitness for durability, infringement, merchantable quality, merchantability, non- particular purpose and title.

In no case shall Haverah, our business principals, affiliates, agents, contractors, employees officers, , interns, licensors, service providers or suppliers be liable for any claim, injury, loss, or any consequential, direct, incidental ,indirect, punitive, special, or damages of any kind, including, without limitation loss of data, lost profits, lost revenue, lost savings, replacement costs, or any similar damages, whether based in contract, tort (to include negligence), strict liability or otherwise, arising from your use of any of the service or any products obtained by using the service, or for any further claim in any way related to your use of the service or any product, including, but not limited to any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, any errors or omissions in any content, transmitted, or otherwise, made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold innocent Haverah and any of our actual or perceived affiliates, agents, contractors, directors, employees, interns, licensors, officers, parent, partners, service providers, subcontractors, subsidiaries, suppliers free from any claim or demand, including reasonable lawyers’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is seen or determined not to be forceable, or seeming to be unlawful or void, such provision shall nonetheless be enforceable to the completest degree permitted by relevant law, and the unenforceable portion shall be considered to be detached from these Terms of Service. Such resolution shall not affect the validity and enforceability of any other remaining provisions.


You may end these Terms of Service at any time by informing us in writing (via email) that you no longer wish to use our Services, or when you cease using our website.

These Terms of Service are effective unless and until ended by either you or us. The obligations and liabilities of the parties incurred prior to the end date shall survive the end of this agreement for all purposes.

If in our singular finding you fail, or we are uncertain that you have complied with any term or delivery of these Terms of Service, we also may end this agreement at any time without notice. You will remain liable for all amounts due up to and including the end date and/or accordingly we may deny you access to our Services (or any part of our Services).


Any obscurities or vagueness in the interpretation of these Terms of Service shall not be construed against the drafting party.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any guidelines, operational rules or policies placed by us on this website or in connection to The Service institutes the complete agreement and the understanding between you and us and govern your use of the Service, overriding any prior or contemporary agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).


These Terms of Service and any separate agreements whereby we provide you Services shall be overseen and interpreted in accordance with the laws of Haverah.


You may review the most up-to-date version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to change, replace or update any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website intermittently for any changes. By continuing to use or continuing to access our website or the Service following the posting of any changes to these Terms of Service, this institutes acceptance of those resultant changes.


Questions about the Terms of Service should be sent to us at info@haverah.co.uk