At Haverah, maintaining the security of your personal data is a top priority for us and we
will continue to respect your privacy by endeavouring to legally take care of your data at
- The personal data we collect
- How we use that personal data
- How we gain your consent
- How we ensure your privacy is secure
- Your legal rights to your personal data
The personal data we collect
Haverah may collect, but not always collect all the following data about you:
- First name/surname, date of birth and gender
- Contact details, email address, phone number, shipping address and billing address
- Your browsing activities on the Haverah website
- Marketing and communication preferences
- Your location
How we use your data
Haverah uses your personal data to:
- Send your purchases and goods to you
- Tailor your website experience to you
- Manage any personal accounts held with Haverah
- Check your identity
- Gather market research to improve your experience and website needs
When you browse our webstore, our webhost automatically receives your computer’s internet protocol (IP) address in order to provide information about your browser and operating system. This is the normal procedure with any webstore
Email marketing (if applicable).
With your permission, we may send you emails about our webstore, in particular, new additions, special offers, extra discounts for followers and any other relevant updates. What we won’t do is inundate your inbox with emails. You have the right to opt-out of any marketing communication at any time and for that purpose you will see an unsubscribe button on the bottom of every email. Otherwise please contact us by emailing email@example.com
How do we gain your consent
When you provide us with personal information to make and complete a transaction/purchase, verify your credit card, place an order, arrange for a delivery or return a purchase, you agree to us collecting this information and using it for that specific reason only. Should we ask for your personal information for any other secondary reason, such as marketing, we will always either ask you directly for your stated consent or provide you with the opportunity to decline.
How we make sure your privacy is secure
We do not reveal, give, lend or sell any of your personal information to any third party. Your personal information will only ever be disclosed without consent if you violate our Terms of Service, if it in the public’s interest or we are required to do so by law.
To protect your personal information, we take all reasonable precautions to follow best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Legal rights to your personal data
You have the right to request:
- a copy of all personal data that we hold about yourself
- that your personal data about yourself is deleted
- any personal data to be updated
If you want to discuss any of the above rights, please contact us on the contact details below.
Our webstore is hosted by WooCommerce, acknowledged as the most popular eCommerce platform in the world. This allows us to sell our products and services to you. Your data is stored via the databases of the WooCommerce application. The webstore stores all your data on a secure server behind a firewall.
We use PayPal to process all payments to Haverah. PayPal will use and disclose your information only to the extent necessary to allow them to perform the services they provide to us.
After your purchase is complete, your purchase transaction information is deleted.
In general, the third-party providers used by us will only collect, However, certain third-party service providers, such as our payment gateway and other payment transaction processors. For example, if you live in Ireland and your transaction is processed using a payment gateway in the Netherlands, your personal information used in completing that transaction may be subject to disclosure under legislation in the Netherlands.
When you click on any third-party links on our webstore, you may be directed away from the Haverah website. We are not responsible for the privacy practices of other websites and encourage you to read their own privacy statements should any clarification be needed or required.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Currently, we do not require/store debit or credit card information.
Here is a list of cookies that we use. They are provided here to enable you to decide whether you wish to opt-out or not.
_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to store by a single customer.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.
Age of consent
By using this website, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
Questions and Haverah contact information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at firstname.lastname@example.org or by traditional mail to:
Haverah – Privacy Compliance Officer
32, Rayleigh Close